Casino

Loyalty programs and bonuses in online casinos

Casinos use loyalty programs and rewards as a marketing strategy to get new customers and retain the ones they have by keeping them playing even when they do not have money to bet. For the loyalty program, a player must continuously play on a particular site to rise through the tiers. Each tire has specific benefits tied to it. There are various bonuses such as no deposit, deposit bonus, free spins, to mention a few. Below is more detailed information about these bonuses work.

  • Deposit bonus

As the name suggests, you need to deposit to your account to receive the freebie. For new customers, you get a reward matching the amount of money you first deposit. Some casinos may even offer some free spins to go along with the bonus. For loyal customers, this comes in the form of a reload bonus whereby when you reload your account, they add a similar amount as a bonus.

  • No deposit bonuses

Contrast to the deposit bonuses, these do not require you to deposit any money, and because of this, they are not as generous as the previous ones. As soon as you create your account, you get a reward of a no deposit bonus to play. It is important to note that they are not entirely free. There are some wager requirements that a player must fulfill before he/she can withdraw the cash. Casinos specify these in the terms and conditions of the online casino. Players must also complete the verification process of their accounts to access this bonus.

  • Free play

Casinos may offer you free money to play a game with and stand a chance to get actual winnings. However, just like the no deposit bonuses, they are subject to wagering requirements. Some casinos may need you to ultimately use up the amount of money available in your account before you can withdraw any winnings from the free play money.

  • Free spins

These apply to the slot games. Most casinos offer free spins as an accompaniment to the bonuses offered to players from time to time. They also have wagering requirements before you can access your winnings.

  • Cashback

They are very rare to come across, and if you get the chance, take them very fast. They are offers from casinos whereby if you get losses during the period where the cashback is valid, they reimburse you part of the money you have lost with either actual cash, free play or spins. 

Bonuses can be either sticky or non-sticky. The sticky ones are those that you cannot withdraw once received. The best you can do is play with them until you exhaust them. With non-sticky ones, they can be added to your available funds and withdraw them together.

As emphasized before, reading the terms and conditions of bonuses is paramount before committing to any. Some casinos will not allow you to take any other until you have depleted the ones you have. For example, if you haven’t met the wagering requirements, you cannot take any more. Always go for the ones that give you value for your money.